Privacy policy
The following privacy policy applies to the use of our online offer www.raid-organizer.com (hereinafter referred to as "website"). We attach great importance to privacy. The collection and processing of your personal data is carried out in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR/DSGVO).
1. Responsible
Responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 GDPR/DSGVO is:
Dipl.-Ing. Frank Merfort
Frotheimer Weg 53
32339 Espelkamp
Germany
Contact:
+49(0)5772/939633
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If you wish to object to the collection, processing or use of your data by us in accordance with this privacy policy as a whole or for individual measures, you can address your objection to the person responsible. You can save and print this privacy policy at any time.
2. General purposes of processing
This website requires certain personal data in order to work properly. Only data is collected that is strictly necessary for the operation of this website.
3. What data we use and why
3.1 Hosting
The hosting services we use provide the following services: infrastructure and platform services, computing capacity, memory and database services, security services as well as technical maintenance services which we use for the purpose of operating the website. Here we and our hosting provider process stock data, contact details, content data, contract data, usage data, meta-and communication data of customers, interested persons and visitors of this website based on our legitimate interests in an efficient and secure provision of our website acc. Art. 6 para. 1 p. 1 f) GDPR/DSGVO i.V.m. Art. 28 GDPR/DSGVO.
3.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage and interaction with us and register information about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). To the access data belong:
- Name and URL of the retrieved file/page
- Date and time of retrieval
- transferred amount of data
- Message about successful retrieval (HTTP response code)
- Browser type and browser version
- Operating system
- Referer URL (i.e. the previously visited page)
- Websites that are accessed by the user's system through our website
- Internet service provider of the user
- IP address and the requesting provider
We use this log data without any personal assignment or profiling for statistical purposes for the purpose of operation, security and optimization of our website, but also for the anonymous recording of the number of visitors to our website (traffic) and the extent and nature of the use our website and services, as well as for billing purposes, to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content, analyze traffic, troubleshoot and improve our services. This is also our legitimate interest in accordance with Article 6 paragraph 1 p. 1 f) GDPR/DSGVO. We reserve the right to retrospectively review the log data if, on the basis of concrete evidence, there is a legitimate suspicion of unlawful use. We store IP addresses in the logfiles for a limited period of time, if this is necessary for security purposes or for the provision of services or the billing of a service, eg. if you use one of our offers. After termination of the order process or after receipt of payment, we will delete the IP address if it is no longer required for security purposes. We store IP addresses also if we have a specific suspicion of a crime in connection with the use of our website. In addition, as part of your account, we save the date of your last visit (for example, when registering, logging in, clicking links, and so on).
3.3 Cookies
We use so-called session cookies to make our website functional at all. A session cookie is a small text file that is sent by the respective servers when visiting a website and stored on your hard disk. This file contains a so-called session ID, with which various requests from your browser can be assigned to the shared session. This will allow your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. As example they are used so that you can use the shopping cart feature across multiple pages.
We also use a small amount of persistent cookies (also small text files stored on your device) that remain on your device and allow us to recognize your browser the next time you visit our website. These cookies are stored on your hard drive/device and delete themselves after the given time. Their life is 1 year. This will allow us to present our offer in a more user-friendly, effective and secure way, and to show you, for example, information tailored to your interests on the page. In particular, this also allows an automatic login when you visit our website again.
Our legitimate interest in the use of cookies in accordance with Article 6 para. 1 sentence 1 f) of the GDPR/DSGVO is to make our website more user-friendly, effective and secure. The cookies store the following data and information:
- Information for automatic login
- Your consent to the use of cookies
If the cookie is activated, it will be assigned an identification number and no assignment of your personal data to this identification number will be made. Your name, IP address or similar data that would allow the cookie to be associated with you will not be stored in the cookie. Based on the cookie technology we only receive pseudonymous information, for example, which pages of our shop were visited, which products were viewed and so on.
You can adjust your browser so that you are informed in advance about the setting of cookies and can decide on a case-by-case basis whether you exclude the acceptance of cookies for specific cases or in general, or that cookies are completely prevented. As a result, the functionality of the website may be restricted or not usable at all. You will also be informed that this website uses cookies when you visit our website for the first time.
3.4 Data to fulfill our contractual obligations
We process personal data that we need to fulfill our contractual obligations, such as name, address, e-mail address, ordered products, billing and payment data. The collection of this data is required for the conclusion of the contract. The deletion of the data takes place after expiry of the warranty periods and legal retention periods. Any data associated with a user account (see below) will in any case be retained for the time this account is maintained. The legal basis for the processing of this data is Art. 6 (1) sentence 1 b) GDPR/DSGVO, because this data is needed so that we can fulfill our contractual obligations to you.
3.5 User account
If you want to use our website, you must create a user account (registration). This requires at least the following data:
- Player name
- Password
- Team
- Level
Further data is optional. When logging in later, only your player name and your chosen password will be required. You can have a once created user account deleted from us at any time, without any costs other than the transmission costs according to the basic rates. A message in text form to the mentioned contact details (e-mail) is sufficient. We will then delete your stored personal data, as far as we do not have to save them for the processing of orders or due to legal storage requirements. The legal basis for the processing of this data is your consent in accordance with Art. 6 (1) sentence 1 a) GDPR/DSGVO.
3.6 E-mail contact
When you contact us (eg via contact form or e-mail), we use your details for the processing of the request as well as for the case that follow-up questions arise. If the data processing takes place for the execution of pre-contractual measures, which take place upon your request, or, if you are already our customer, for the execution of the contract, the legal basis for this data processing is Art. 6 para. 1 p. 1 b) GDPR/DSGVO. We process further personal data only if you consent to it (Article 6 (1) sentence 1 a) GDPR/DSGVO) or we have a legitimate interest in the processing of your data (Article 6 (1) sentence 1 f) GDPR/DSGVO). A legitimate interest is for example responding to your email.
4 Storage time
Unless specifically stated, we store personal data only as long as necessary to fulfill the purposes pursued. In some cases, the legislator demands the retention of personal data, for example in tax or commercial law. In these cases, the data will be stored by us only for these legal purposes, but not otherwise processed and deleted after expiration of the statutory retention period.
5 Your rights as affected person
Under applicable law, you have various rights to your personal information. If you would like to assert these rights, please send your request by e-mail or by post with a clear identification of your person to the address specified in section 1. Below is an overview of your rights.
5.1 Right to confirmation and information
You have the right to clear information about the processing of your personal data. In detail: You have the right at any time to obtain confirmation from us as to whether personal data relating to you is being processed. If this is the case, you have the right to ask us for free information about your personal data stored together with a copy of this data. Furthermore, there is a right to the following information:
- the processing purposes
- the categories of personal data being processed
- the recipients or categories of recipients to whom the personal data have been disclosed or are yet to be disclosed, in particular to recipients in third countries or to international organizations
- if possible, the planned duration for which the personal data will be stored or, if that is not possible, the criteria for determining that duration
- the existence of a right to rectification or erasure of personal data concerning you or a restriction of processing by the controller or a right to object to such processing
- the existence of a right of appeal to a supervisory authority
- if the personal data is not collected from you, all available information about the origin of the data
- the existence of an automated decision-making process including profiling according to Art. 22 (1) and (4) GDPR/DSGVO and - at least in these cases - meaningful information about the logic involved, as well as the implications and intended effects of such processing for you
If personal data are transmitted to a third country or to an international organization, you have the right to be informed about the appropriate guarantees under Art. 46 GDPR/DSGVO in connection with the transfer.
5.2 Right to rectification
You have the right to demand that we correct and, if necessary, complete your personal data. In consideration of the purposes of processing, you have the right to complete the incomplete personal data, including by means of a supplementary statement.
5.3 Right to cancellation ("right to be erased")
In a number of cases, we are required to delete your personal information. In detail: According to Art. 17 (1) GDPR/DSGVO, you have the right to request that personal data concerning you should be deleted immediately and we are obliged to delete your personal data immediately, if one of the following reasons applies:
- The personal data are no longer necessary for the purposes for which they were collected or otherwise processed.
- You revoke their consent, on which the processing was based on Art. 6 (1) sentence 1 a) GDPR/DSGVO or Art. 9 (2) (a) GDPR/DSGVO, and there is no other legal basis for the processing.
- In accordance with Art. 21 (1) GDPR/DSGVO, you object to the processing and there are no prior justifiable grounds for processing, or you object to the processing pursuant to Art. 21 (2) GDPR/DSGVO.
- The personal data were processed unlawfully.
- The deletion of personal data is required to fulfill a legal obligation under Union or national law to which we are subject.
- The personal data were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR/DSGVO.
If we have made the personal data publicly available and if we are obliged to delete it in accordance with Art. 17 (1) GDPR/DSGVO, we shall take appropriate measures, taking into account the available technology and the implementation costs including technical ones, to inform data controllers who are responsible for the personal data, that you have requested deletion of any links to such personal information or copies or replications of such personal information.
5.4 Right to restriction of processing
In a number of cases, you may request that we restrict the processing of your personal information. Specifically, you have the right to request that we restrict processing if one of the following conditions is met:
- The accuracy of your personal information is contested by you for a period of time that allows us to verify the accuracy of your personal information
- the processing is unlawful and you have objected to the deletion of personal data and have instead requested the restriction on the use of personal data
- We no longer need your personal information for the purposes of processing, but you need the information to assert, exercise or defend your rights, or
- you have lodged an objection against the processing pursuant to Art. 21 (1) GDPR/DSGVO, as long as it is not certain whether the justified reasons of our company outweigh yours.
5.5 Right to data portability
You have the right to receive any personal data relating to you in a machine-readable manner. Specifically, you have the right to receive the personal information that you have provided to us in a structured, common and machine-readable format, and you have the right to transfer that information to another person without hindrance, provided that
- the processing is based on a consent pursuant to Article 6 (1) sentence 1 a) GDPR/DSGVO or Article 9 (2) (a) GDPR/DSGVO or on a contract pursuant to Article 6 (1) (1) (b) GDPR/DSGVO and
- the processing is done using automated procedures.
In exercising your right to data portability in accordance with paragraph 1, you have the right to obtain that the personal data are transmitted directly by us to another person who is responsible, as far as this is technically feasible.
5.6 Contradictory legal
You also have the right to object to lawful processing of your personal data by us if this is based on your particular situation and if our interests in processing do not prevail. In detail: You have the right, for reasons that arise from your particular situation, to object at any time to the processing of personal data concerning you, which takes place on the basis of Art. 6 (1) sentence 1 e) or f) GDPR/DSGVO. This also applies to profiling based on these provisions. We no longer process personal information, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims.
If personal data are processed by us in order to operate direct mail, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. This also applies to profiling insofar as it is associated with such direct mail.
You have the right, for reasons arising from your particular situation, to object to the processing of personal data concerning you for scientific or historical research purposes or for statistical purposes under Article 89 (1) of the GDPR/DSGVO unless the processing is necessary to fulfill a public interest task.
5.7 Automated decisions including profiling
You have the right to not be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or similarly affect you in a similar manner. There is no automated decision-making based on personal data collected.
5.8 Right to revoke a data protection consent
You have the right to revoke your consent to the processing of personal data at any time.
5.9 Right to complain to a supervisory authority
You have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, your place of work or the place of the alleged infringement, if you believe that the processing of your personal data is unlawful.
6 Data security
We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities. Your personal data will be transmitted encrypted. This applies to your orders and also for the login. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission over the Internet (for example, when communicating by e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.
To safeguard your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR/DSGVO, which we always adapt to state-of-the-art technology. We also do not warrant that our offer will be available at specific times. Disturbances, interruptions or failures can not be excluded. The servers we use are regularly backed up carefully.
7 Transfer of data to third parties, no data transfer to non-EU countries
Basically, we only use your personal data within our company. If we engage third parties in the performance of contracts (such as logistics service providers), they will only receive personal data to the extent that the transmission is required for the corresponding service. In the event that we outsource certain parts of the data processing ("order processing"), we contractually obligate the processor to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the affected person. Data transfer to agencies or persons outside the EU is not taking place and is not planned.
8 Data Protection Officer
If you have any questions or concerns about data protection, please contact our data protection officer (see point 1).